w y l o + c o
Stellar Blue Bamboo Beanie
Return and Exchange policy
Depending on the product. Sizes can be exchanged for a different size. Once our product is shipped, if you do decide to return/you are not satisfied or you ordered the wrong size, you are in charge of paying the shipping charge back. We are happy to discuss your concerns and will do whatever we can to fix the issue. Thank you
All items are final sale, no exchange or return.
How long will it take to receive my order?
Orders are taking a week to be filled on top of shipping time.
Local Pick-Up in Calgary AB. We will contact you once your order is ready for pick-up.
Letter Mail -No Tracking // 2-8 weeks depending on location. Not responsible for delayed/lost packages.
Expedited (Tracking and $100 Insurance)
Within Calgary - 2 Business Days.
Province - 3 Business Days.
National - 4 Business Days.
Expedited (Free Shipping Canada) [ Spending over $150+ ] (Tracking, Insurance, After a week processing guaranteed Delivery in 6 day's once shipped)
Shipping Cost's do vary in different Provinces as we are in Calgary, AB.
Small Packet 5-15 Business Days once shipped - No Tracking or Insurance
Tracked Packet 4-8 Business Days once shipping - Tracking
Xpresspost USA - 2-3 Days - Tracking and Insurance up to $100.
Europe, Australia, UK, Hawaii
Surface - 3-6 Weeks
Air - 2-3 Weeks
Set Shipping fee of $18.00. Please check Canada Post's website for details on shipping fee and timeline of when you can expect your order.
If packages are held at the Border we have no control over this issue. Also if Packages are lost we will try our best to investigate the issue. However we may not have any control over the matter if there is no Tracking or Insurance paid for.